The Free plan gives you the full platform at no cost — directory, chapters, blood donors, jobs, mentorship, events, and Business Connect. This policy only applies to the paid Yearly and Lifetime plans, which are about supporting the platform, not unlocking features.
All payments are processed by Razorpay, a licensed Indian payment gateway. We never store your card, UPI, or bank details ourselves. Prices shown at checkout include GST.
If you upgrade by mistake or change your mind, you can request a full refund within 7 days of payment, provided you have not already earned or been paid a referral commission tied to that subscription. Requests after 7 days are considered on a case-by-case basis.
Contact us via the contact page with the email address on your account and, if possible, your Razorpay payment reference (visible on your billing page). We aim to respond within 3 business days.
Approved refunds are issued back to your original payment method through Razorpay and typically reflect within 5–7 business days, depending on your bank.
If a payment was deducted but your plan didn't upgrade, or you were charged twice, contact us immediately — these are corrected in full, outside the normal refund window.
Since every plan — Free included — has full feature access, there is no functional downside to staying on or returning to Free; a refund simply ends your paid plan early rather than switching you to a lesser tier.
This page is provided as a general template and does not constitute legal advice. We recommend having it reviewed by qualified legal counsel before relying on it.